Reviews

  Tomas was very cordial and communicated extremely well through whatsapp. I highly recommend his services for anyone wanting a safe and efficient connection to your hotel from the airport. They... read more also had the best prices compared to the other transportation companies.

  Our transportation was very patient when we first landed since we delayed at baggage. Got to our destination really quickly. Our driver back to the airport arrived on time and... read more got to our destination in a timely manner. Would recommend for your Puerto Vallarta needs

  After a fiasco with flights and finally getting to Puerto Vallarta, dealing with Tomas was refreshingly delightful - everything just worked as scheduled.

He was great at communicating... read more and has shown flexibility, in working with our ever changing flight arrival times, that went beyond expectations.

He was on time, ready to pick up. Vehicle was clean, fresh smelling and seemed well kept.

Initially we booked only 1 way transfer to hotel. Our experience was so great that we booked return to Airport as well.

Beyond the service itself, which was exemplary, we really enjoyed chatting with Tomas and kids loved him too. He was friendly and helpful and shared tips and destinations to visit, which we went with and truly enjoyed.

We'll be hiring him on our next trip again, and we're going back for sure. Puerto Vallarta turned out to be a great spot for our family's vacation.

  I had the best experience with Tomas! The transportation picked us up from airport and brought us wherever we needed to go throughout our trip! It was a great and... read more easy experience! We were a group of girls for bachelorette trip and felt safe and taken care of the entire time! Highly recommend.

  No trip is planned without this transportation. service. Timely and professional service that exceeds expectations. My vacation has begun once i’m picked up by this service. HIGHLY recommended.

  I am very happy to recommend Vallarta Transportation Services! They have have provided excellent service for a few trips to Puerto Vallarta. Most notable, by helping me transport over... read more 50 wedding guests from the PVR airport to a resort in Nayarit. Logistically, this was quite a feet. It involved almost every type of transport vehicle in their fleet including a sedan, Suburban and large transport Mercedes Sprinter van. During the wedding week, Vallarta Transportation provide excellent transport to PV from the Nayarit resort whenever needed. As well, they organized an absolutely incredible boat excursion for the entire wedding party which included on boat meals, stops at private beaches, unexpected whale sightings and ample snorkeling. Throughout the wedding, guests were more than comfortable and felt well taken care of. They pulled off a logistical miracle. The bride and groom remain impressed and look fondly on their event regularly.

Vallarta Transportation Services has provided excellent service on many of my private visits - about eight to date. I found the staff to be consistently professional, timely and accessible at all times. I would highly recommend their services.

  As a follow up to my previous post "Disappointed" my return car to the airport never showed. I sent two emails, 20 minutes later I hopped into a taxi.... read more Arriving at the airport I received a text from them telling me to take a taxi? Really? And, they would reimburse part of the round-trip fee. I was advised to submit a PayPal request. I did, that evening. It is now 8 days later and no refund. First, don't use this company. Second, do not book round trip. Third, If your are 3-4 pax's, just walk across the elevated walkway and take a local cab. VERY much cheaper. All trips are price by zones, there is no negotiating. It's the best option. Just look up what your zone your hotel is in. Simple.

  Not as advertised. Their car service was just a regular cab that happened to be at the airport. And, at double the price if a regular cab ride.

  We booked a ride with them and then had to ammendment our travel plans. I contacted them withing a few hours of our original booking (weeks before our trip) and... read more was assured it would all be canceled and my refund processed the following business day. Never got my refund and now they won't respond to me. What a waste of money. Shocked since they came so highly rated.

  Just returned from PV yesterday 3/24/2022. Hands down, Vallarta Transportation is what any person needs when needing very reliable, cost effective transportation coupled with fantastic customer service, the company... read more checked each box. Thank you Andreas, Juan and Tomas for your world class customer service, very much appreciated! Michelle & Michael Glendale, Arizona

  Communication pretty weak and promises not kept. Wish I had chosen a taxi or another company. Supposed to have cold beers in the car. Was promised this in my emails.... read more Driver said he’d stop for some, seriously!? We’ve been traveling for 12 hours and just want to get to the hotel. It was a huge disappointment as that is our tradition in Mexico,

  Wonderful service to and from the airport! I will recommend them to anyone traveling to Puerto Vallarta. We really appreciated the cold beer on the way to our resort!

  Amazing communication. Highly reliable. Will absolutely use them every time we are in PV. Clean vehicles and smooth ride.

  Amazing communication. Highly reliable. Will absolutely use them every time we are in PV. Clean vehicles and smooth ride.

  This is our second time using them for round trip airport transportation and will continue not use them every time I come to PV. Communication is as 5 stars thru... read more all of our airline cancellations. Always professional and prompt.

  Driver was polite and courteous, willing to help.
We received cold water to drink, ( must what we needed).
It was easy to make reservations on line.
We will use... read more them again.

  We used Vallarta Transportation Services to and from Secrets in Punta de Mita. Driver was on time both ways and easy to recognize and find outside of the arrivals... read more area. The car was comfortable and clean. Driver drove safe and at comfortable speed. We arrived back at the airport in plenty of time and feel the cost was reasonable. I would recommend this as an option for anyone going to the area.

  Tomas is a pro at his job. Transportation around PV can be tricky. But he made it enjoyable complete with a/c and a cervasa. We had 8 in our group... read more coming and going at different times Tomas was attentive and always easy to get ahold of. If you need any recommendations for Anything in PV he is a text

  Tomas is a pro at his job. Transportation around PV can be tricky. But he made it enjoyable complete with a/c and a cervasa. We had 8 in our group... read more coming and going at different times Tomas was attentive and always easy to get ahold of. If you need any recommendations for Anything in PV he is a text away!!!!

  Very professional services, friendly and knowledgeable drivers. We loved having private transportation with a sprinter van. Luis was our driver And got us around safely and in a timely manor.... read more They also set up some of our excursions while we were visiting. Definitely will be using their services when visiti

  Best service ever!!! I honestly cannot recommend this company enough. They communicated through WhatsApp and were very efficient! The cars are very clean and look like they’ve been detailed very... read more recently. The drivers are very nice and accommodating as well. I will be recommending them and using them next time in Puerto

  They were right on time for pick up from airport and for pick up to return to airport. Large van with AC and very nice

  I met the owner of Vallarta Transportation over a year ago. This is my 3rd time to Mexico in 18 months & we only use Vallarta Transportation Services.
... read more /> They are reliable! They are knowledgeable about areas to sight see after you e done Sayulita, etc...

Guaranteed you won’t be disa

  Andres was our driver to the hotel and back to the airport a week later. Excellent service. Will use again for our next time in Puerto

  Andres was our driver to the hotel and back to the airport a week later. Excellent service. Will use again for our next time in Puerto Vallarta.

  Too easy and well worth it, called from Sayulita the day before my flight was leaving and the gentleman said no problem just text the details and we’ll be... read more there. He didn’t even ask me for a credit card number so I had my doubts but uber drivers available from Sayulita are rare so didn’t want to risk it. Turns out I had no reason to be skeptical - our driver arrived 30 minutes before the agreed time in a big nice air conditioned suburban with cold waters and snacks. I received a payment link via text mid drive from the number I originally messaged the details to and paid on the way. $105 USD flat. A crappy taxi is $70-80 so this was a steal. The driver was very helpful and put all our bags in the car, and even helped unload them to the airport door. Easy decision to spend an extra $25 over a small hot taxi and will definitely be using this service again when I am next in Sayulita, which is at least twice a year. Very happy to have found this company, especially given its $20-55 cheaper than its competitors. Keep up the g

  Too easy and well worth it, called from Sayulita the day before my flight was leaving and the gentleman said no problem just text the details and we’ll be... read more there. He didn’t even ask me for a credit card number so I had my doubts but uber drivers available from Sayulita are rare so didn’t want to risk it. Turns out I had no reason to be skeptical - our driver arrived 30 minutes before the agreed time in a big nice air conditioned suburban with cold waters and snacks. I received a payment link via text mid drive from the number I originally messaged the details to and paid on the way. $105 USD flat. A crappy taxi is $70-80 so this was a steal. The driver was very helpful and put all our bags in the car, and even helped unload them to the airport door. Easy decision to spend an extra $25 over a small hot taxi and will definitely be using this service again when I am next in Sayulita, which is at least twice a year. Very happy to have found this company, especially given its $20-55 cheaper than its competitors. Keep up the good work!

  Vallarta Transportation Services was amazing in coordinating both airport transfers as well as private transportation in and around Puerto Vallarta this past weekend for our group of 7. They were... read more extremely responsive to our inquiries coordinating multiple airport transfers for multiple members of our group and flexible with a last minute flight change. All the vehicles we rode in throughout the weekend were spotless, the driver was always prompt and had the AC keeping us cool in the heat and humidity! I highly recommend Vallarta Transportation Services for all your transportation needs during your stay in Puerto

  Vallarta Transportation Services was amazing in coordinating both airport transfers as well as private transportation in and around Puerto Vallarta this past weekend for our group of 7. They were... read more extremely responsive to our inquiries coordinating multiple airport transfers for multiple members of our group and flexible with a last minute flight change. All the vehicles we rode in throughout the weekend were spotless, the driver was always prompt and had the AC keeping us cool in the heat and humidity! I highly recommend Vallarta Transportation Services for all your transportation needs during your stay in Puerto Vallarta!

  We travel to PV several times a year and started recently using Vallarta Transport Services. We really enjoy the convenience of being able to just walk out past what we... read more call “The Gauntlet” and have a car waiting. The vehicles are always very clean and the drivers are extremely courteous. It’s a bit more than a cab but well worth it and extremely comfortable. I really appreciate the ability to have real time communications with them on WhatsApp if your flight lands a little early

  We travel to PV several times a year and started recently using Vallarta Transport Services. We really enjoy the convenience of being able to just walk out past what we... read more call “The Gauntlet” and have a car waiting. The vehicles are always very clean and the drivers are extremely courteous. It’s a bit more than a cab but well worth it and extremely comfortable. I really appreciate the ability to have real time communications with them on WhatsApp if your flight lands a little early or late.

  We recently used Vallarta Transportation Services for airport transfers to the One & Only Mandarina... which is a bit of a hike. The suburban was nice, clean, and comfortable and... read more our driver was great. More importantly though - the service was excellent, starting with Tomas and ending with our amazing driver Andres!

We had to change our pickup time multiple times due to a blizzard and Denver and every time I reached out to make changes Tomas was very quick to respond and to accommodate our changes. We also added a night last minute and Andres was very patient and accommodating in getting us to the next hotel. Tomas quickly added a ride from that hotel to the airport for us as well. Andres was our driver all three times and he was so patient and kind.

We would definitely use VTS for future trip

  We recently used Vallarta Transportation Services for airport transfers to the One & Only Mandarina... which is a bit of a hike. The suburban was nice, clean, and comfortable and... read more our driver was great. More importantly though - the service was excellent, starting with Tomas and ending with our amazing driver Andres!

We had to change our pickup time multiple times due to a blizzard and Denver and every time I reached out to make changes Tomas was very quick to respond and to accommodate our changes. We also added a night last minute and Andres was very patient and accommodating in getting us to the next hotel. Tomas quickly added a ride from that hotel to the airport for us as well. Andres was our driver all three times and he was so patient and kind.

We would definitely use VTS for future trips to O&O.

  Great service, great communication. Can’t ask for more. The driver was professional & on time. Showed us the area & was very

  Great service, great communication. Can’t ask for more. The driver was professional & on time. Showed us the area & was very helpful.

  Mario was very easy to schedule, even last minute. Provided on time pick up, clear identification with our name, made it to the occidental NV with ease and no... read more stress.

Clean vehicle, friendly driver, fair price.

Almost got sucked into the counter from hell showing me a map of the

  Mario was very easy to schedule, even last minute. Provided on time pick up, clear identification with our name, made it to the occidental NV with ease and no... read more stress.

Clean vehicle, friendly driver, fair price.

Almost got sucked into the counter from hell showing me a map of the city.

  Fantastic company with a very attentive service. Very professional, courteous, and the communication is easy. It's important to be able to relax knowing that your service provider is excellent. Will... read more be using again every time in

  Fantastic company with a very attentive service. Very professional, courteous, and the communication is easy. It's important to be able to relax knowing that your service provider is excellent. Will... read more be using again every time in Vallarta!

  We've used Tomas' Vallarta Transportation Services twice this year most recently in January 2021. Both times we've had Andres as our driver and very pleased with the service overall. The... read more booking process is easy and Tomas will reply quickly to confirm the details. Our flight came in almost 30-mins early and there was Andres waiting for us, no problem with cold beer in the Suburban and friendly conversation on our way to the hotel. We will always use this service on our future trips to Puerto V

  We've used Tomas' Vallarta Transportation Services twice this year most recently in January 2021. Both times we've had Andres as our driver and very pleased with the service overall. The... read more booking process is easy and Tomas will reply quickly to confirm the details. Our flight came in almost 30-mins early and there was Andres waiting for us, no problem with cold beer in the Suburban and friendly conversation on our way to the hotel. We will always use this service on our future trips to Puerto Vallarta!

  Highly recommend this transportation service from the airport to your destination. Even checked in midflight to confirm our arrival time. Driver was waiting with Waters and provided polite and efficient... read more transportation to our des

  Taxis are easy to find and very reasonable. Know the price before you leave and it doesn't change. The buses for the tours and clean and comfortable. Never felt unsafe.

  We arrived into PV at around 22:30 and our drive was waiting for us with chilled Coronas and we were on our way to the hotel. Great service, the drive... read more spoke perfect English, and we arrived safely. We couldn't have asked for anything more!

  This agency is the best when it comes down to price and service. All the services come with the best and most organized system I have ever seen.

  First class service!!! Tomas is a detail focused and passionate person, he knows where to go because he is a local. His transportation units... read more are new, in perfect shape and sanitized. It is definitely a good way to enhance the value of your trip to Vallarta.

  Tomas was very responsive and wonderful to deal with, he even went as far as to pick up some wine for us to have during our trip. Andres was our... read more driver he was very friendly and took great care of us. We will definitely be using him on all of our return trips to Puerto Vallarta.

  By far the best taxi/shuttle service I have ever used. Locally owned and operated and provides excellent service. Tomas speaks English better than most Americans and he responds... read more to all communications quickly. All pickups have been prompt. They also check your flight times and adjust accordingly. All this and wonderful conversation. Thanks Tomas for making our shuttle services easy each time we come to Puerto Vallarta!

  By far the best taxi/shuttle service I have ever used. Locally owned and operated and provides excellent service. Tomas speaks English better than most Americans and he responds... read more to all communications quickly. All pickups have been prompt. They also check your flight times and adjust accordingly. All this and wonderful conversation. Thanks Tomas for making our shuttle services easy each time we come to Puerto Vallarta!

  We had to cancel our airport pickup with Vallarta Transportation Services/Tomas Diaz due to the coronavirus. I requested a refund on March 16, back to my paypal account, and to... read more date (April 10, 2020) I have still not received my refund. I have had to reach out to him numerous times, and each time it is an excuse. He has further asked for my personal banking information to wire the money to me, and I refuse. I paid via paypal, and the refund needs to go back via paypal. After reaching out to him again today, he told me that the he has no money on his paypal and that what pesos he does have, he needs it for his family. He also proceeded to tell me and send me pictures that he broke his leg and has had no job for the last 3 weeks. I paid upfront as requested and cancellations were to have a 100% refund. I implore you to not use this company, as they cannot be trusted. Strangely enough, I had to cancel our private fishing trip in Puerta Vallarta due to the same thing, and was refunded the same day via paypal. This company is what gives other companies in Mexico a bad name.

  There are no shortage of either taxi cabs, buses and Huber services. Make sure you ask the fare before getting into the cars, are there are no metered taxi's.

  Was delayed in booking airport transfer, so sent them an email while in flight to PV. They replied immediately and when we landed had a sign with my name... read more on it, private Suburban for the family, paid cash - very satisfied with the service, they have earned my business.

  We have been using Vallarta shuttle since they started there business about five years. They have been excellent, very accommodating, very professional, just the best. They pick us... read more up at the airport in Puerto Vallarta and take us to Rincon Guaybytosis. Always the round trip and we have never had any problems. Our family visiting and friends have now used them and they to are very satisfied. Drivers Luis, Leo and Marco were our drivers this time and once again very competent, personable and excellent drivers. A great service. Keep up the good work

  My wife and I used this service and we had no problems. Our driver met us at the airport and picked us up right on time for our return trip.... read more Nice big comfortable suv. Really nice guy driving. It is a little more expensive than a taxi but it’s just easier I think to have transportation set and ready. So I don’t mind paying a little more.